TERMS

These terms and conditions ("Terms") constitute a legal agreement between you ("Customer" or "you") and DENTFX, a paintless dent repair company located in Epping Green, Essex ("DENTFX," "we," or "us"). By using our services, you agree to be bound by these Terms. Please read them carefully before availing yourself of our services.

  1. Service Agreement 1.1. DENTFX provides paintless dent repair services ("Services") for automotive vehicles and other metal surfaces. 1.2. By engaging our Services, you acknowledge that we will use our best efforts to repair dents and restore the affected surfaces to the best of our abilities, but cannot guarantee the complete removal of all dents or imperfections. 1.3. Estimates provided by DENTFX are based on the information provided by the Customer and may be subject to change upon physical inspection of the vehicle or surface. 1.4. DENTFX reserves the right to refuse service at its discretion if it determines that the requested repair is not feasible or if the vehicle or surface has pre-existing conditions that may affect the repair process or result.

  2. Payment and Pricing 2.1. The Customer agrees to pay the agreed-upon price for the Services as provided in the estimate or as otherwise agreed upon. 2.2. Payment for the Services shall be made in full upon completion of the repair, unless otherwise agreed upon in writing. 2.3. In the event of additional repair work being requested or required beyond the original estimate, the Customer will be notified and provided with an updated estimate for approval before any additional work is performed. 2.4. DENTFX reserves the right to change its pricing structure and fees at any time, but such changes will not affect services already scheduled or provided.

  3. Appointment Cancellations and Rescheduling 3.1. The Customer agrees to provide at least 24 hours' notice for any appointment cancellations or rescheduling requests. 3.2. Failure to provide timely notice of cancellations or rescheduling requests may result in a cancellation fee determined by DENTFX.

  4. Warranty and Liability 4.1. DENTFX warrants the workmanship and materials used for repairs against defects for a period of [insert warranty period] from the completion date. 4.2. This warranty is limited to the repair services performed by DENTFX and does not cover any new damage, paintwork, or repairs performed by third parties after the completion of our Services. 4.3. DENTFX shall not be held liable for any indirect, incidental, consequential, or special damages arising from the provision or use of our Services.

  5. Customer Responsibilities 5.1. The Customer is responsible for accurately describing the nature and extent of the damage requiring repair. 5.2. The Customer must provide a safe and secure working environment for the DENTFX team to perform the repair work. 5.3. The Customer must disclose any pre-existing damage or conditions that may affect the repair process or result.

  6. Intellectual Property 6.1. Any intellectual property rights associated with DENTFX's brand, logo, website, or other materials remain the exclusive property of DENTFX. 6.2. The Customer agrees not to reproduce, distribute, modify, or create derivative works based on DENTFX's intellectual property without prior written consent.

  7. Governing Law and Dispute Resolution 7.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales. 7.2. Any disputes arising from these Terms or the provision of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  8. Amendments 8.1. DENTFX reserves the right to modify or update these Terms at any time. 8.2. Any material changes to the Terms will be communicated to the Customer in writing or by other reasonable means.

By availing yourself of our Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.